Frequently Asked Questions

Looking for answers about our baby play kits, developmental toys, shipping, or age recommendations? Browse our frequently asked questions below to learn more about sensory play, Montessori-inspired toys, and choosing the right play kit for your child.

What are educational toy kits?

Our educational toy kits are curated collections of age-appropriate toys and activities designed to support your baby’s development through play. Our play kits include sensory toys, fine motor activities, and engaging resources tailored to each developmental stage.

What age are your play kits suitable for?

Our kits are designed for specific age ranges so they match your baby’s stage of development. We currently offer kits suited to babies aged 0–6 months, 7–12 months, 13-18 months, 19-24 months, 25-36 months.

The recommended ages are intended as a guide — many toys can be played with beyond the suggested age range thanks to their open-ended play value.

 
 

What is included in your baby play kits?

Each play kit includes carefully selected developmental toys, sensory play items, and open-ended learning resources that encourage exploration, movement, and play-based learning.

Are your toys Montessori inspired?

Many of our toys are inspired by Montessori and open-ended play principles, encouraging independent exploration, sensory development, and hands-on learning.

How do I choose the right play kit for my baby?

Simply select the play kit that matches your baby’s age range. Each kit is curated to support common developmental milestones for that stage.

Can I send a play kit as a gift?

Absolutely. Our baby play kits make thoughtful baby shower gifts, newborn gifts, and first birthday presents.

Why choose a curated play kit instead of buying individual toys?

Curated play kits save parents time and remove the overwhelm of researching age-appropriate developmental toys individually.

Why is sensory play important for babies?

Sensory play helps babies learn about the world through touch, sound, movement, and visual exploration. It supports cognitive development, fine motor skills, and early problem-solving abilities.

Why is play important for baby development?

Play supports brain development, motor skills, communication, creativity, and emotional connection. Babies learn best through hands-on play experiences and interaction.

Are developmental toys worth it?

Developmental toys can help encourage age-appropriate learning and engagement while making playtime more meaningful and intentional for babies and toddlers.

What is open-ended play?

Open-ended play allows children to use toys in different ways depending on their age, interests, and stage of development. This type of play encourages creativity, independent thinking, imagination, and longer-lasting engagement with toys.

How do your play kits support child development?

Our play kits are thoughtfully curated to support your child’s development through age-appropriate play experiences. Depending on the stage, activities and toys may encourage fine motor skills, hand-eye coordination, sensory exploration, visual tracking, problem-solving, cause-and-effect learning, language development, and independent play — all through engaging, play-based learning.

What are my payment options?

We accept all the popular payment methods such as PayPal, Visa, MasterCard, Discover, Amazon Pay, American Express and Google Pay.

We also offer Buy Now, Pay Later options, including Afterpay. You can also use Paysquad to split payments with friends or family when purchasing a shared gift.

How to track my order?

You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.

How do I cancel or change my order?

Unfortunately, it’s not possible to make any changes to an order or cancel it once it has been placed. However, you could ask for a refund.

How long does the delivery take?

We usually take 3-5 business days for your order to be shipped & delivered.

Do you offer free shipping?

Yes, free shipping is available Australia wide on all our educational toy kits. We currently do not ship overseas. 

Do you ship overseas?

We currently only ship within Australia. 

What is your Refund & Exchange Policy?

You can ask for a refund within 30 days of your purchase. Returned items must be in the exact same condition as they were received.

How do I track my Refund?

To track the status of your refund, kindly refer to your confirmation email that you have received from us.

How long does it take to get the Refund?

Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.